FAQ
What’s the best way to contact TFP?
For all enquiries email: thefootballplug8@gmail.com. We can also be reached via our Instagram via direct Message: @thefootball.plug.
How long does delivery take?
Processing time usually takes 1-2 Days. Delivery can take up to 3 weeks.
Where do you ship to?
We ship worldwide.
What happens if I put the wrong address?
Please contact us as soon as you have placed your order. In some cases we may be able to amend your order if it has not been processed yet.
What is the refund policy?
All sales are final, no returns policy unless you have been sent the wrong item.
All shirts can be printed with either one or two numbers. For player names we can print up to 10 characters on the back for sizes S and M, and up to 12 characters for sizes L-3XL.
I forgot to leave my printing request in the order notes
If your item hasn’t been dispatched yet, we may be able to amend your order. Please contact us asap via support@thefootballplug.store.
Can I track my item?
Yes. If you haven't received a tracking number after 10 days, please contact us by email at support@thefootballplug.store and we will reply within 24 hours.
Do we take requests for new shirts?
Yes, please see the 'product requests' section of our site.